Frequently Asked Questions – Check cashing software

Yes. CheckWare Systems specializes in Check21 \ RDC (remote deposit banking). We have established relationships with many MSB friendly banking institutions across the nation. Through our partners, we can help you find the right fit for your business. Small volume, large volume, multi-bank \ secondary bank, business to business checks, low cost check transport fees, let CheckWare Systems assist in growing your check cashing business. Contact us today

No. Therefore a Magtek STX check scanner is a requirement for using the check cashing check cashing software.

No.  A touchscreen system is required

CheckWare Systems Software is compliant with Federal and State reporting regulations. Simply enroll your customers and input the checks, the software will prompt you to enter any of the required information needed for the electronic reporting mandates under your states MSB licensing statues.  The BackOffice application can generate any report needed for independent, bank or government audits.  

Yes. Under the subscription license you still own all your data, it is stored locally at your store and backed up remotely.  When you end your subscription you will still be able to access all your data and generate reports from the BackOffice application.  

Yes, providing you order the hardware from CheckWare Systems Software “Open”. CheckWare Turnkey Systems can be shipped opened or locked. Open Systems can add other applications. Closed Systems can be configured to run Check Cashing, Check21™ (RDC), “Pay All Bills Here” (touch Screen Version), Prepaid/Payroll Debit Cards and CheckWare Systems Software Reports. Open systems can add other applications but those applications will not be the responsibility of CheckWare Systems Software. Open systems do not come with Anti-Virus Software.

Recommended System Requirements:

1. A CheckWare WorkStation or
2. A new Windows 10 Pro\Home Touchscreen all-in-one, i5 processor or better, 500 GB hard drive, 8 GB memory, 5 USB 2.0 ports
3. 900va Universal Power Supply.

Minimum System Requirements:

Windows 10 32/64 bit Business\Home , touchscreen monitor, 100gb free space on hard drive, 1.86ghz processor, 8 GB memory, 4 open USB 2.0 ports.

Yes. You can purchase your own new computer or use a system you already have, as long as it meets the minimum system requirements. You must purchase a Professional package which includes all the peripheral hardware needed to run the CheckWare software. There will be a $350 system configuration and installation charge.

1. Contact our sales department via our website.

1. All 3 of our CheckWare Software Products included a standard 1yr manufacturer warranty on hardware. Systems are automatically backed up daily as long as they are on and connected to the internet (system must be left on after hours to do the update and backup). Call our support team and request a replacement.

2. Purchase an extended warranty and receive 3yrs of product protection.
*For License Questions, Support and Training call 844.243.2592 x1.

Yes. Audit Support is built into the Licensing and Support Agreement. When the State or Federal Government notifies you of an audit, notify CheckWare Systems Support Team. We will supply you with the necessary compliance report in CSV format as well as all check images. Note that you must have collected the information for us to provide the reports.

Yes. The Checkware Software Suite supports several ways of doing RDC (Check21). Contact us via phone or email for more details.

Yes.  We offer a multi-license discount on the second system.  When using 3 of more workstations you will need a on-site server.  The licensing is billed per connection to the server.  Refer to the subscription pricing for the enterprise edition